Privacy policy | NeatSpeak

NeatSpeak is a voice keyboard for iPhone made by Tidewaterlabs, LLC (“we”), Virginia, USA. This policy explains what happens to your voice, your text and your data when you use the NeatSpeak app and keyboard, and when you sign up for the beta on this website.

The short version

Your voice stays on your iPhone. Speech is turned into text by Apple's on-device speech recognition. We never receive audio.
Your text stays on your iPhone unless you choose cloud AI. On-device clean-up never leaves the phone.
If you use NeatSpeak AI (cloud clean-up, voice edits and replies), the text being processed is sent to our server and to Anthropic's Claude to produce the result. We don't store it or log it, and it's never used to train AI models.
We don't sell data, show ads, or track you across apps.

What the keyboard sees

Like any keyboard, NeatSpeak sees what you type into it. iOS always switches to Apple's keyboard for password fields, so NeatSpeak never sees passwords. Without “Full Access”, the keyboard works for typing only and can't share anything with the NeatSpeak app. With Full Access on, it exchanges dictation results with the NeatSpeak app on your iPhone through a private shared container. The keyboard itself doesn't connect to the internet.

Data that stays on your iPhone

Dictation history: what you dictated and the cleaned-up text, so you can search and reuse it. You can delete entries in the app.
Personal vocabulary and snippets that you add.
Writing style samples (Pro, optional): short samples of text you typed or dictated, used to learn your usual phrasing and sign-offs. You can turn this off in the app.
Diagnostics log: technical events such as “recording started” or “microphone route changed”, without what you said. It's shared only if you copy it and send it to us yourself.

Deleting the app deletes all of this.

Data that leaves your iPhone

What	When	Sent to	Kept?
The text being cleaned up, edited or replied to, plus your vocabulary terms, tone setting and learned style notes	Only when you choose the NeatSpeak AI engine	Our server (Cloudflare), then Anthropic's Claude API	We don't store or log it. Anthropic processes it to return the result, doesn't use it for training, and deletes it after a limited period under its commercial terms.
The same text, sent with your own Anthropic API key	Only when you choose the “Own key” engine	Anthropic directly, under your own Anthropic account	Never reaches us. Anthropic's terms with you apply.
Your subscription's App Store transaction ID	When NeatSpeak AI checks that you're subscribed	Our server, which asks Apple whether it's active	We keep a daily request count against it to apply fair-use limits. We don't know who you are from it.
Anonymous usage stats: which steps you reached (setup finished, first dictation, the days you dictated, whether you saw the upgrade screen), the app and iOS version, and a random ID created on install	Unless you turn off “Share anonymous usage stats” in Settings	Our server	Kept to measure the beta and improve NeatSpeak. Contains no text, audio, name, email or device identifier.

Purchases are handled by Apple. We never see your payment details, name or Apple ID.

Beta sign-up on this website

If you request a beta invite, we keep the answers you give (name, email, role, iPhone model, iOS version, how many messages you send and how you dictate today), the date, and how you found the page. We use them only to choose testers, send the TestFlight invitation, and contact you about the beta. When we add you as a tester, Apple's TestFlight gets your name and email and its privacy policy applies. We delete sign-up data within 12 months of the beta ending, or sooner if you ask.

Service providers

Apple: speech recognition on your device, the App Store, subscriptions and TestFlight.
Cloudflare: hosts our server and this website.
Anthropic: provides the Claude model behind NeatSpeak AI.

We don't sell or share personal data for advertising.

Your choices and rights

Use the on-device engine to keep all text on your iPhone.
Turn off anonymous usage stats in Settings.
Ask us for a copy of, or to delete, any beta sign-up data we hold: email legal@tidewaterlabs.tech. Depending on where you live (for example the EU, UK or California), you may have further rights, and we'll honour them.

Children

NeatSpeak is for adults and isn't directed at children under 13 (or the equivalent age where you live).

Changes

If we change how NeatSpeak handles data, we'll update this page and the date above, and tell you in the app before any change that sends more data off your iPhone.

Contact

Tidewaterlabs, LLC, Virginia, USA · legal@tidewaterlabs.tech